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Announcements & Appreciation! Archived Ask Questions! Check-ins Community Building Course Course 1: Personal Leadership Course 2: Foundational Leadership Principles Course 3: Becoming a 7 Cups Leader Ice-breakers and Welcoming Area! LDP Coursework for batches before Dec 12, 2022 Leadership Development Course: Start Here! Leadership Development Track Leadership Lounge Leadership Positions Resource Center Special Events
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Community Building Course
by FrenchToast
Last post
 February 21st
...See more Hi everyone! Welcome to the final course of the Leadership Development Program. Do note that this course also serves as an elective for other academy programs so you are in the right place even if you are not an LDP trainee. Anyone can complete this even if they are not enrolled in any academy program.  Please click on each week to get the link to the chapters and activities, as well as the chapter quizzes. Week One: Chapter 1 & 2 [https://www.7cups.com/forum/CommunityProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/1/] [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/]Week Two: Chapter 3 & 4 [https://www.7cups.com/forum/CommunityProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekTwoChapter34_222290/] [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/]Week Three: Chapter 5 & 6 [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekThreeChapter56_222486/] [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/]Week Four: Chapter 7 & [https://www.7cups.com/forum/CommunityProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekFourChapter78_222860/]8 [https://www.7cups.com/forum/CommunityProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekFourChapter78_222860/] [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/]Week Five: Chapter 9 [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekFiveChapter9andCourseEvaluationForm_223322/] [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekOneChapter12_221753/]Evaluation Form [https://www.7cups.com/forum/ProjectsEvents_184/CommunityBuildingCourseChallenge_2072/WeekFiveChapter9andCourseEvaluationForm_223322/] What is this course? It is a learning opportunity based on the teachings of the book ‘Get Together: How to Build a Community with Your People [https://www.amazon.com/Get-Together-build-community-people/dp/1732265194].' The book is written by authors who are experts on community building. We encourage anyone who is interested in community building and management to read the book but it's optional. We have studied the book and summarized the key lessons and their 7 Cups applications. The course will go on for 4 weeks, each week we will look at the findings of two chapters and how the principle knowledge can be applied to 7 Cups. Each week's learning will be accompanied by a quiz to test the knowledge! In order to receive your certificate and the Community Builder badge, you need to complete all quizzes (80% or over-score in all + no copy/pasting for essay questions), and submit the evaluation form. Failure to submit the evaluation form will result in no certificate or badge. Note: Each quiz contains a field where we ask you to apply some of the chapter's teachings. These are essay questions so they are not auto-graded however if a user is found to be copy/pasting the answers to satisfy the word count or not putting in the effort to come up with a relevant answer then the person will not receive a certificate or a badge. This is not a mandatory course so if you choose to take part then please try to study the notes and be honest in your answers. It is the only way to learn! Note:  If you intend to use Artificial Intelligence tools to help you fulfill any of the course’s requirements, you are expected to adhere to our AI policy. You can read it here. [https://www.7cups.com/forum/academy/AnnouncementsandUpdates_2197/7CupsAcademysAIPolicy_326219/] ------------------------- This post is brought to you by the Leadership Development Program Team, find out more information about the program here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LeadershipDevelopmentProgramUpdatesAnnouncement_230561/]. Note added on March 26, 2024
DreamTouch profile picture
Graduate with Honors!
by DreamTouch
Last post
 December 9th, 2024
...See more Hello LDP trainees 💜 Exciting news! We now have two options available for you to graduate with honors. Here are the updated options: Option 1:  Getting an honor role  So what tracks comes under honor roles? - Chatroom Mentor - Quality Mentor - Teen Chatroom Mentor - Teen Quality Mentor - Community/Forum Mentor - Support Team Leader - Academy Mentor - SPOT Team Member If you already have these roles, no need to do anything! You will automatically be considered for honors and your certificate will reflect the same. Anyone who comes into the LDP with a leadership role is strongly recommended to look through and apply to become a mentor! Like we know, with great power comes great responsibility. So please only carefully apply for these roles as they do involve serious commitment to the community and the wellbeing of it.  Option 2 - Sharing your testimonial Write a testimonial post/article on Linkedin or Medium about your experience in Leadership Development Program, following the instructions detailed here [https://docs.google.com/document/d/1fgWX4hDVfYdadEt2npDCm6dhaebTfbyFCJLjtgw4WTM/edit?usp=sharing]. Reflect on your journey, articulate your growth, and share insights that can inspire others! If you've chosen this option as an elective, you can complete your testimonial on a different platform than your elective. Please note that you cannot use the same post or platform for both your Honors and elective submissions. If you have any questions regarding the elective, please feel free to PM a LDP mentor [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LDPMentorsTeam_240813/]! ------------------------- This post is brought to you by the Leadership Development Program Team, find out more information about the program here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LeadershipDevelopmentProgramUpdatesAnnouncement_230561/].
FrenchToast profile picture
LDP Coursework Breakdown
by FrenchToast
Last post
 December 8th, 2024
...See more Hi all. I hope you all are doing well. Welcome to the Leadership Development Program. The program is divided into two components: Coursework and Leadership Role. We have five courses to complete in order to graduate from the program. That can be tricky to manage so here's a recommended breakdown for each week of the program you will be in. As of December 6 2021 [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LDPUpdate_264744/], LDP trainees can choose how long they aim to finish a program in: 6 weeks or 8 weeks. Here's a brief overview of what each timeline requires and breakdowns: 6 weeks requirements: - Coursework - Midway evaluation form (At week 3) - A leadership role - Last step form (At week 6) 6-week breakdown: Week 1: Course 1 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing]and explore leadership resource center [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LDPLeadershipPositionsResourceCenter_2141/] to see which role you might be interested in. (If you are not a verified listener, please work on getting verified asap!) Week 2: Course 2 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] and submit End of Trial Form [https://docs.google.com/forms/d/e/1FAIpQLScobzlKVHOpNyyIcrB7BHM1BzSs8NOXktKa1YC8DHYviQ5CCA/viewform]. Select an elective [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LDPElectives_293191/]. Week 3: Course 3 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] and submit midway evaluation form [https://forms.gle/K9xvz1mXFrrQNRgZ6] + check in with your LDP roles mentor Week 4: Course 4 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] + Work on elective Week 5: Course 4 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] and check in with your LDP roles mentor (at this point you should have applied for a role) + check if you can graduate with honors [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LDPAnnouncementsAppreciation_2121/Graduatewithhonors_245268/]. Week 6: Get trained, finish up any roles application and check in with your team leader + finish your elective + submit last-step form [https://docs.google.com/forms/d/e/1FAIpQLScm4L0KBMd8pcPaFlg4Q_ZHZiiQ6i4ohgwTmTGaYq2g9BJ6LQ/viewform]. _____________________________________________________________________________ 8 weeks requirements: - Coursework - Midway eval form (At week 5) - A leadership role - Last step form (At week 8) 8-week breakdown: Week 1: Course 1 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] and explore leadership resource center [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LDPLeadershipPositionsResourceCenter_2141/] to see which role you might be interested in. (If you are not a verified listener, please work on getting verified asap!) Week 2: Continue working on course 1 if not completed and submit End of Trial Form [https://forms.gle/rQHgGbZcockR1t2K7]. Select an elective [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LDPElectives_293191/]. Week 3: Course 2 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] + check in with your LDP roles mentor Week 4: Course 3 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] Week 5: Course 3 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] and midway evaluation form [https://forms.gle/K9xvz1mXFrrQNRgZ6] + check in with your LDP roles mentor Week 6: Course 4 [https://docs.google.com/document/d/1nz_dIGFWXx4aDxEU0KLl09QQtt_LaKd57y_TbtV7YLw/edit?usp=sharing] + Work on elective Week 7: Continue with course 4 and check in with your LDP roles mentor (at this point you should have applied for a role) + check if you can graduate with honors [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LDPAnnouncementsAppreciation_2121/Graduatewithhonors_245268/]. Week 8: Get trained, finish up any roles application and check in with your team leader + finish your chosen elective + submit last-step form [https://docs.google.com/forms/d/e/1FAIpQLScm4L0KBMd8pcPaFlg4Q_ZHZiiQ6i4ohgwTmTGaYq2g9BJ6LQ/viewform]. _____________________________________________________________________________ If you need an extension, please reach out to @FrenchToastClub. Extensions are contingent upon review and progress. Please note that this is a *recommended* breakdown. You can do it at your own pace if you'd like! All blue highlights are clickable. If you need a LDP mentor, please feel free to reach out to one here. [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LDPMentorsTeam_240813/] ------------------------- This post is brought to you by the Leadership Development Program Team, find out more information about the program here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipDevelopmentTrack_2138/LeadershipDevelopmentProgramUpdatesAnnouncement_230561/].
FrenchToast profile picture
Course 2, Discussion 5: Conflict Resolution 101: Dealing with Gossip and Triangulation
by FrenchToast
Last post
 Tuesday
...See more Let's call you Person A. Now, you have a problem with Person B and really dont know what to do about it. You go to Person C to discuss it. This is triangulation, when a problem between 2 people comes to involved a 3rd person unnecessarily. While gossiping is spreading or engaging in the discussion of any information that is not true, exaggerated or hurtful to the individual. If you are not comfortable saying the same to someone directly, it is likely gossip and should not be shared with third person. The triangulation process can happen in all relationships. Let's say someone is offended by another user. Triangulation can be very tempting, but it ultimately only ends up negatively impacting all involved. Having clear, calm, and honest conversation is challenging and requires you to overcome your fears, but, when done right, it positively impacts all involved. At times a person doesn't realize that some words or phrases may seem intimidating to another person.We all come from different backgrounds thus it is important for us to support each other. Why is triangulation unhelpful? Because it perpetuates the spread of information, which can be hurtful to those involved. It lends itself to rumor spreading and it takes a private situation between two users and exposes it to more people. What should you do if someone comes to you for support on something which occurred in the community? 1) Never share the names of another user 2) Never share specific details of a chat with another user 3) If someone wants to share with you, please say this: "I am sorry this happened! Sounds like a challenging situation. As to avoid triangulation, it would be best for you to practice conflict resolution with that person. If conflict resolution is not possible, please let a community manager know by filing a L-L report. Please do not share this situation with other users as to preserve confidentiality. Special note: You should avoid triangulation with all other users, including mentors, group mods, peer supporters, mentor leaders and ambassadors. Any time a situation cannot be worked out via conflict resolution, please file a L-L report. We have covered the don’ts, now lets see how we can resolve conflict. * Step back and slow down * Think before you put your words across in order to avoid something that will escalate the conflict. * Show clarity regarding your intentions and goals for the conversation * Listen to learn something new and express your views and feelings professionally. * Avoid blaming or changing another person's point of view. * Avoid assumptions and ask questions to explore the other persons story * Do not convince them you are right. * Listen to the person on the opposite end as they will more likely try to understand you. * Express your feelings without holding the other person accountable for the conflict * Use I statements to express yourself. * State a feeling rather than judging. * Be responsible for your assumptions * On the internet, messages can be interpreted in several ways. To think that your beliefs and conclusions about others are the truth, will only escalate the conflict. * Find a common ground * Reaching a common ground will make it easier to resolve the conflict and will diffuse defensiveness. ✒️ Taking responsibility for our actions: Take the Pledge! As a listener in our community, it is your responsibility to stop triangulation when you see it or are invited to participate in it. Doing this will keep our community healthy and moving in a positive direction. I challenge you all to take the Avoiding Triangulation Pledge: "In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence." ✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words! ❗❗After posting, please... 1. Take the course exam [https://forms.gle/DUi8NgUNqWxLQ4ZV9] here to complete course 2. 2. Proceed to Course 3! ------------------------- 🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]
FrenchToast profile picture
Course 2, Discussion 3: High Expectations and High Warmth
by FrenchToast
Last post
 Tuesday
...See more Congrats! You made it the second course in the LDP! In this course, we focus on the specific interpersonal skills needed to be a strong leader on 7 Cups, including mastery of communication skills, time management, conflict resolution, stress management and empowering new leaders. I know if you are here, you have read our values and culture guide. I would like to start off by further emphasizing one value that's required for a leader to be successful here, and that is balancing High Expectations & High Warmth. Work environments with high expectations and minimal warmth tend to result in companies that are very driven, rule-oriented and risk-averse. The people do not tend to grow as much personally or professionally. On the other hand, workplaces that are high in warmth, but have minimal expectations, tend to struggle. Everyone is happy and feels loved, but not a lot of effective or focused work gets done. 7 Cups is high expectations AND high warmth. We expect a lot from you. You might feel like we think you are more capable than other people have suggested or maybe even more capable than how you see yourself. That is okay. Every person on the team has outperformed and done better than they expected. This is largely because warmth, patience, and trust help people make much more progress than they have in other environments. We have high expectations, but we will provide plenty of encouragement and guidance to help you get there. ✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? ✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders? ✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words! ❗After fulfilling the requirements of this post, please check out the next post here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion4Theproblemisthepath_292689/]! [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion4Theproblemisthepath_292689/] ------------------------- 🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]
Hope profile picture
Course 2, Discussion 2: Lead by example
by Hope
Last post
 March 2nd
...See more Great Leadership, unsurprisingly, starts with yourself! Practice what you preach. Lead by example. I am sure all of you heard these phrases. But why are they so iconic? Because the journey starts with the first step and you are the person who is taking the initiative to lead -- Start a journey! So, you are the one who needs to take the first step before expecting others to do it. To start with leading yourself, close your eyes and visualize two people: someone who inspired and encouraged you to be like them, and someone who discouraged you to be not like them. Then, write down the good qualities of the person who inspired you as well as the qualities of the second person. You do not have to be specific with the details. Just a bulleted list. Now, compare the list to yourself. Note the good qualities you have, the bad qualities you have, and give yourself a rating on a scale of 1-10. What we just did is identified your strengths and weaknesses and what you need in order to lead yourself. This allows you to create self-awareness. Self-awareness is key to leading yourself in the right direction. But, leading yourself is not easy. Just being self-aware isn't enough. It's igniting the spark but not enough to catch the fire. To catch the fire, you need to be persistent with your practice, which is regular reflection. Be consistent with monitoring your efforts and holding yourself accountable. You can't effectively lead others until you know how to lead yourself. That happens through Self-Observant Leadership: when you deeply understand your identity, compare it to your reputation (how others experience you) and then make meaning of the observations, and choose to adapt. Exercise: ✒️ What did you learn about yourself through the given exercise? ✒️ Respond to one of your peers in this thread ❗After fulfilling the requirements of this post, please check out the next post here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion3HighExpectationsandHighWarmth_292688/]! [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion3HighExpectationsandHighWarmth_292688/] ------------------------- 🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]
Hope profile picture
Course 2, Discussion 1: Understanding your Leadership Style
by Hope
Last post
 March 2nd
...See more Hello everyone, If you are reading this, it means you have come a long way in your leadership training. Kudos to you for all the effort and resilience you have shown! It is amazing how you all are open to learning and adapting to new environments: the environment of leadership! Before we zoom in and talk more about learning and adapting, lets zoom back out first and talk about how you feel about leadership. Regardless of how you see yourself, there is a leader within you. The one who visualizes how things could have run in a better way if you were in the leading spot. Leading spot here means: * A desire for change * Believing you got the abilities to make it happen * Visualizing success while keeping in mind the bigger picture. Lets take a look at the leadership styles as proposed by Daniel Goleman Picture taken from this source. [http://secretstotheirsuccess.com/leadership-styles/daniel-golemans-six-leadership-styles/] Your original style could be any of them. So for the purpose of this course, we are going to use a leadership style test to help you identify your core competencies. In brief, we are using the test here to help you identify your leadership approach. So, when you know how you approach an event, you could think and put efforts to bring a change in it. It will allow you to polish your strengths and focus to improve in other different areas as well. Let's get started! - Please take the leadership style test linked HERE [https://www.coach-you.co.uk/leadership-style-assessment/]. ✒️ Which leadership style did you score the highest for? ✒️ Do you agree with this quiz? ❗After fulfilling the requirements of this post, please check out the next post here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course1PersonalLeadership101_2125/PL101TheBig5Discussion3_225028/1/]! t [https://tinyurl.com/Course2Discussion2]inyurl.com/Course2Discussion2 [https://tinyurl.com/Course2Discussion2] ------------------------- 🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]
FrenchToast profile picture
Course 2, Discussion 4: The problem is the path
by FrenchToast
Last post
 February 28th
...See more Hello LDP Team! The problem is the path is the core insight that helps us evolve as individuals and as a community here on 7 Cups. Here is an overview of this course: Course Description: It is natural for us to want to avoid problems. Problems can cause worry, anxiety, and frustration. These are feelings that we often want to avoid. Problems, however, are the key to growth. When we face our problems directly we get smarter and grow stronger. A saying that captures this is: Progress = Pain + Reflection. This course helps you learn the value of problems by highlighting the difference between problems you might be concerned about and problems you can directly solve. Next, it walks you through the ancient practice of steering into problems directly in order to unlock their value and gifts. Finally, it helps you identify and measure progress so you can make continued gains in your personal and professional life. ✒️ Watch the following video and identify 3 things in your circle of concern, 3 things in your circle of influence, and 1 thing you can do to remind yourself to focus on your circle of influence. Watch the video here [https://youtu.be/tD0aFZkFrFA] ✒️ Next, watch the following video and highlight what stands out to you about this executive? What did they do that would be considered proactive as opposed to reactive? Watch the second video here [https://www.youtube.com/watch?v=5SMxQ18ojs4] Further Reading (Optional but recommended): This idea of problem is the path is a reoccurring theme in self help books and especially stoicism. If you are interested in learning more about this thought process, we recommend the following books: The obstacle is the way by Ryan Holiday [https://www.amazon.com/Obstacle-Way-Ancient-Turning-Triumph/dp/B078SZG78F/ref=sr_1_3?crid=5R52AUMRP5QC&keywords=obstacle+is+the+way&qid=1669109653&s=books&sprefix=obstacle%2Cstripbooks-intl-ship%2C280&sr=1-3] A Guide to the Good Life: The Ancient Art of Stoic Joy, by William Braxton Irvine [https://www.amazon.com/Guide-Good-Life-Ancient-Stoic/dp/1522632735] ✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words! ❗After fulfilling the requirements of this post, please check out the next post here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion5ConflictResolution101DealingwithGossipandTriangulation_292691/]! [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course2FoundationalLeadershipPrinciples_2490/Course2Discussion5ConflictResolution101DealingwithGossipandTriangulation_292691/] ------------------------- [https://www.amazon.com/Guide-Good-Life-Ancient-Stoic/dp/1522632735]🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]
FrenchToast profile picture
Course 2, Discussion 5: Conflict Resolution 101: Dealing with Gossip and Triangulation
by FrenchToast
Last post
 December 21st, 2022
...See more Let's call you Person A. Now, you have a problem with Person B and really dont know what to do about it. You go to Person C to discuss it. This is triangulation, when a problem between 2 people comes to involved a 3rd person unnecessarily. While gossiping is spreading or engaging in the discussion of any information that is not true, exaggerated or hurtful to the individual. If you are not comfortable saying the same to someone directly, it is likely gossip and should not be shared with third person. The triangulation process can happen in all relationships. Let's say someone is offended by another user. Triangulation can be very tempting, but it ultimately only ends up negatively impacting all involved. Having clear, calm, and honest conversation is challenging and requires you to overcome your fears, but, when done right, it positively impacts all involved. At times a person doesn't realize that some words or phrases may seem intimidating to another person.We all come from different backgrounds thus it is important for us to support each other. Why is triangulation unhelpful? Because it perpetuates the spread of information, which can be hurtful to those involved. It lends itself to rumor spreading and it takes a private situation between two users and exposes it to more people. What should you do if someone comes to you for support on something which occurred in the community? 1) Never share the names of another user 2) Never share specific details of a chat with another user 3) If someone wants to share with you, please say this: "I am sorry this happened! Sounds like a challenging situation. As to avoid triangulation, it would be best for you to practice conflict resolution with that person. If conflict resolution is not possible, please let a community manager know by filing a L-L report. Please do not share this situation with other users as to preserve confidentiality. Special note: You should avoid triangulation with all other users, including mentors, group mods, peer supporters, mentor leaders and ambassadors. Any time a situation cannot be worked out via conflict resolution, please file a L-L report. We have covered the don’ts, now lets see how we can resolve conflict. * Step back and slow down * Think before you put your words across in order to avoid something that will escalate the conflict. * Show clarity regarding your intentions and goals for the conversation * Listen to learn something new and express your views and feelings professionally. * Avoid blaming or changing another person's point of view. * Avoid assumptions and ask questions to explore the other persons story * Do not convince them you are right. * Listen to the person on the opposite end as they will more likely try to understand you. * Express your feelings without holding the other person accountable for the conflict * Use I statements to express yourself. * State a feeling rather than judging. * Be responsible for your assumptions * On the internet, messages can be interpreted in several ways. To think that your beliefs and conclusions about others are the truth, will only escalate the conflict. * Find a common ground * Reaching a common ground will make it easier to resolve the conflict and will diffuse defensiveness. ✒️ Taking responsibility for our actions: Take the Pledge! As a listener in our community, it is your responsibility to stop triangulation when you see it or are invited to participate in it. Doing this will keep our community healthy and moving in a positive direction. I challenge you all to take the Avoiding Triangulation Pledge: "In all of my interactions on 7 Cups, I will work to maintain healthy relationships and a supportive environment by stopping the spread of rumors and misinformation. I will maintain professionalism by not involving myself in conversations or situations which do not include me or require my presence." ✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words! ❗❗After posting, please... 1. Take the course exam [https://docs.google.com/forms/d/e/1FAIpQLSfoXfkBvwYJ3VjBmPZmOIPL3z34m0CaBetFXQUjCVgsrguLCQ/viewform] here to complete course 2. ❗After fulfilling the requirements of this post, please check out the next post here [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/Course1PersonalLeadership101_2125/PL101TheBig5Discussion3_225028/1/]! ------------------------- 🔉 [https://coolsymbol.com/copy/Speaker_with_One_Sound_Wave_Emoji_Symbol_%F0%9F%94%89]This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP [https://tinyurl.com/AcademyLDP]

This is a sub-community for the Leadership Development Program. The program is designed to help you become a strong leader. Each course is created to get you to focus on the leader in you and to give you theoretical and practical knowledge of becoming a leader. It also teaches you interpersonal skills, problem-solving, building a community, and even basic leadership principles.

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