Newbie Hub Community Forum | Online Newbie Hub Groups

7 Cups Newbies: Q&A Thread! (2025)

by Heather225

7 hours ago

Re-Introducing Member Compassion Course

by ASilentObserver

10 hours ago

...See more Hi everyone, I hope you are doing well. This post is about - 7 Cups Compassion Course [https://www.7cups.com/forum/KitchenTable_133/SelfhelplearningwithLaura_743/7CUPSCOMPASSIONCOURSE_6809/1/] which was created by Laura. The course is for members only. Not for listeners! The goal of this course is to understand and know the basics of practicing compassion and help & support our members to have a compassionate experience in the group support chat rooms. This course allows you to foster healthy conversations and connections as well as be a compassionate, loving, supportive, and amazing member of the chat rooms and the community. Who can participate? Any member can take this quiz. Even if you are an experienced member, then also welcome to take part in it. Because we are all learning and practicing compassion. How can a member participate? * Once you have completed the course, please let us know in the comments of this post. * Also, tag any 3 members you know to invite them to take the quiz as well. * Your responses to the course will be graded and if you successfully passed it, you will receive, “Compassion Hero” badge. * If you didn’t pass, that’s okay. Feedback will be shared and then you can retake the course. Please remember that this course is designed to help you practice compassion and empathy for yourself and others. Because it is kindness that makes any place a better place to live in. Also, it will make you feel more comfortable, and well equipped to participate and be a wonderful participant in the group support chat rooms and forums. If you have any feedback to improve the course or any other ideas, please let us know in the comments of this thread. On that note, I invite you to take the compassion course here: https://tinyurl.com/4us8x8ue A big thank you to @vivelespatates for single-handedly managing this initiative for all these years! ------------------------- Edit: by ASilentObserver on 04/06/2022

Hi

by vi15

December 13th, 2024

I am in need of a listener and advice ❤️

by straightforwardEyes3336

October 10th, 2024

Welcome to 7 Cups

by Dani1301

September 30th, 2024

Steps to set up Notification Rules!

by Suryansh

March 20th, 2024

...See more Good day, everyone. I hope this post finds you all in a pleasant mood. The majority of teams on 7 Cups use Google Sheets to record form replies. We have forms for a variety of purposes, including emergency situations/needs, such as the Chatroom Moderator Emergency form, the Chatroom Mentor Emergency form, the Chat Supporter Emergency form, and so on. We couldn't risk missing out on emergencies and other requests that require rapid action! But how will we know when the request has been submitted? Wouldn't it be fantastic if we could be notified whenever a user fills out the form? Fortunately, Google Sheets allows us to set up Notification Rules to be notified whenever a user submits the form. For your convenience, I've included all of the steps for setting up Notification Rules for yourself below. ⭐ Steps to set up Notification Rules on the Dashboard: ❆ Open the Google Sheet where you would like to set up Notification Rules. ❆ On the top of the sheet, in the toolbar, click the "Tools" option. ❆ After clicking the "Tools" option, an options box will appear as below. ❆ From the options box, select the "Notification Rules" option, and then a dialog box will appear as shown below. ❆ From the dialog box, choose the "A user submits a form" and "Email - straight away" options, and then press "Save". ⭐ Congratulations, you've now created a Notification System that will send you an email every time a user submits a form. I'm hoping that by doing so, the emergency/other requests will be less likely to be overlooked and that we will be able to fix the situation after we arrive. If there is a section for you to fill out the request's status, remember to do so as well. Thank you very much. Be the change that you wish to see in the world.

What are badges and cheers / growth points?

by tommy

November 23rd, 2023

...See more Badges & Cheers / Growth Points Starting out at 7 Cups can be confusing, especially when you stumble across different features and struggle to understand their purpose/meaning. We're going to hopefully help combat an element of that confusion by discussing with you cheers/growth points and badges. Note: you can access a site page outlining much of this information by clicking here [https://www.7cups.com/listener/training/points/] or pressing the "training" button in the top left hand corner of the site. ------------------------- Part 1 - Cheers / Growth Points Cheers (listeners) and Growth Points (members) are a measurement of a users commitment to 7 Cups and are awarded both automatically and manually. They help calculate your user level and enables others to recognise and appreciate your hard work. You can view someone's cheers/growth points by visiting their profile. Here are some ways you can earn cheers or growth points: [A] - Automatically by the system, [M] - Manually given by an admin/ambassador • [A] Replying to a thread • [A] Taking part in chats (either 1:1 or in group support) • [A] Listeners receiving positive text reviews • [A] Receiving a forum upvote or message heart • [M] Taking part in selected events (these will be specified on the event announcement) • [M] Taking part in leadership roles (sometimes awarded cheers/growth points as a recognition/thank you for quotas) • [M] Taking part in/supporting projects such as the rising star program For a full list of automated cheers/points, please visit this [https://www.7cups.com/listener/training/points/] page. Manual cheers/growth points are issued on a case-by-case basis and can be found on individual project/information threads. A user's level is dependent on the number of growth points or cheers they have. This is a great way to recognise achievements and is a nice incentive for community users to involve themselves more within the community. Note: points will never be taken away. If you experience any issues with cheers or growth points, please contact the Help Desk [https://help.7cups.com/hc/en-us/requests/new?ticket_form_id=360002045893]. ------------------------- Part 2 - Badges Badges help the site run effectively! There are two elements to badges; to show recognition and to give access/privileges to different aspects of the site. Similarly to growth points and cheers, badges can be awarded manually or automatically. Automatic Badges The system will automatically reward you badges for completing various milestones across the site. Here are some examples: • For making a certain number of forum posts • For completing a certain number of group support chats • For joining the community or for completing your first chat • Listeners who complete trainings Manual Badges Admins and ambassadors will award manual badges to users for a number of different reasons: • To grant you access to perform a role once onboarded (e.g. editing or removing forum posts, moderating chatrooms) • To increase visibility of your role to others (e.g. so your role may show up in chat rooms as Community Leader, Mod, so it shows on your profile and browse listeners etc) • To allow you access to support other community users (e.g. supporting in group huddles or listeners being granted access to supporting teens once vetted) • To recognise your hard work after being nominated (e.g. being issued a badge to show you have done something amazing for the community or after you've taken part in a community initiative/event). For a full list of badges, please visit this [https://www.7cups.com/listener/training/points/] page. You can also find the most active badge holders for each badge by clicking "X Awarded" (note: this does not show member badge holders or badge holders who are currently inactive/on self-care break). Resources • What is the Community Leader badge? [https://www.7cups.com/forum/groupmod/GroupSupportInformationandUpdates_822/WhatistheCommunityLeaderBadge_305740/] ------------------------- Community Discussion What is your favourite 7 Cups badge? Why is this your favourite? Share your thoughts below!

7 Cups Training Courses /Self-Help Guides! Share your learning!

by

November 3rd, 2023

links for newbies

by Georginahowe

October 27th, 2023

Boundaries, Burnout, and Everything In Between

by tuffattack

September 15th, 2023

...See more @VioletNotes and I have been working on this post for a few weeks for now (: And we are excited to share it with all of you. I hope you all enjoy and maybe find this helpful! _____________________________________________________________________________________________ Let’s play an imagination game! *Close your eyes and imagine sitting on your phone/computer. It was an alright day and you’re in the mood to want to do something bigger. You find an amazing website called 7 Cups! Wow! I can help people and it gets me excited. It feels amazing; someone saying that the conversation helped! I feel happy and excited.* Many of us know that feeling. 7 Cups brings us joy and happiness when we help someone and make their day a little bit better. It can definitely be thrilling. And at the same time, destroy us mentally. New listeners on 7 Cups are most likely to experience burnout. Listening can become addictive and some listeners get 50-100 chats in one day! And slowly but surely, the joy we once had becomes a chore. So today, let’s talk about burnout and boundaries as newbies. So what is burnout? Burnout can be defined as exhaustion of emotional strength or motivation, as a result of prolonged stress or frustration. Similarly, compassion fatigue is a common risk for volunteers. Unlike burnout, though, it is caused by taking on the pain of others (members), and by caring too much. By doing this, you may become fatigued, and even withdraw emotionally. Now, you may be thinking, how can someone care too much? You’re right that caring is a great quality, and as a listener you are greatly appreciated for that! However, there can be too much of a good thing. Think back to how you’ve spent your first days on 7 cups. Maybe you took your first chat, and that went really well! Suddenly, though, you notice how many hurting people there are waiting in the general queue, so you take on a couple more chats. Maybe those go well too, but soon enough there are five more people waiting, and if you don’t help them, who will? Read more about pacing yourself here. Let’s look at some warning signs of burnout. At this point, you may be experiencing some uncomfortable and difficult emotions. Helping people is all that you want to do, but perhaps you start feeling emotionally exhausted, detached, or unaccomplished. When caring for so many people, it can be difficult to apply the same compassion that you once harbored for members. [emotional exhaustion; compassion fatigue] You might even find yourself thinking of members as tasks, and forgetting that they are real, often hurting, people. Dreading each “task,” or member, becomes your new reality. [detachment, depersonalization] Another warning sign that you may be experiencing burnout is a sense of demoralization. Feeling that you aren’t helping people, or that you aren’t making a difference is a common side effect of listening to so many members who are struggling. We cannot help everyone, and it is easy to forget that our main prerogative is simply to listen and be a supportive presence. It is possible to avoid all of this discomfort, and if you’ve yet to experience many of these symptoms, yay! I am relieved and happy for you. You’ve caught burnout early, and you can take every step necessary to make sure that it does not affect you to any greater extent. How? Setting boundaries and engaging in regular self-care is the best way to ensure that you are helping yourself to better help others. What is a boundary in relation to 7 cups? A boundary is a limit or line that you set. As a listener, this might be telling a member, “no.” Being able to take a step back from a constant influx of PMs is needed in order to make time for yourself and fully utilize self-care methods. Please take a deeper look at boundaries here [/?%20-%207%20Cups%20Forum] if you are continuing to feel the effects of burnout. Now, nobody said setting boundaries was easy… but here is what you can do if you are ever struggling: Reach out to a mentor. It is possible to go it alone, but talking it through with someone experienced can be an amazing thing too. To connect to a mentor, click here [https://tinyurl.com/ya9lju8z] So, here we are, experiencing some serious burnout and still juggling too many responsibilities. You aren’t alone! While it is common for new listeners to struggle with burnout, it can happen to anyone, even the most experienced listeners. Here’s the good news: there is a way out, and there’s a whole team of people here to help you. First, I would suggest rereading the section on boundaries. Though you may not have started out with strong boundaries, you can put them in place now to help yourself going forward. Now that we’ve dealt with that, you may still be feeling emotionally drained yourself. Self care is next on the agenda, one of the most important aspects of being a listener. Self care can be defined as, “the practice of taking an active role in protecting one's own well-being and happiness, in particular during periods of stress.” Note that this says particularly during periods of stress, not explicitly. Self care should be something that you practice consistently. How can you practice self care and implement it in your day-to-day life? First, we can start by listing some forms of self care. There is a broad range of ways to care for you, starting with basic needs and extending to emotional, practical needs. Read more about types of self care here One important thing to remember is that self care is not selfish. Focusing on you is sometimes the best way to move forward! Maintaining self care and continuing to practice it is what prevents burnout from coming back, so taking the time to recognize how valuable it is is essential. Read about a fellow newbie’s perspective on self care here. The main focus of this post is new listeners! So, what can you take away from this information? I would say that burnout is common, and you aren’t alone in experiencing it. However, we have lots of tools here on 7 cups to help you get back to your happy place, helping others and feeling fulfilled while taking care of you as well. Now it’s your turn! * What have your experiences been as a new listener relating to burnout, boundaries, and self care? * If you’re a seasoned listener, do you have any tips for newbies? * Lastly, comment what you learned! How might you implement all of this into your listener journey? *text in blue is clickable ------------------------- Tagging a few people who may enjoy this post @Tobedoctor @TabbyCat97 @SupportiveMitch @tommy @Amy @Frixndlyghost3708 @FrenchMarbles @Mahad2804 @DonaldDraper

Where is everyone from?

by sadbara

August 17th, 2023

Journal Prompts Anywhere on 7cups?

by gregariousDay8445

May 2nd, 2023

Cộng đồng /

Newbie Hub Forum

Ask questions, get support and make friends

Về Chúng tôi

Bắt đầu

Trị liệu Trực tuyến

Terms

Talk to an expert therapist

Hi. My name is Kare, "care." 🌴 I view palm trees as symbolic in the nature...

@jharris34

@violetcrstina

@Wairimu101

@humorousOcean5558

@intelligentTriangle8854

@honestPrune2386

@Justafriend11

@turquoiseTree8901

@selfconfidentCucumber2324

@DylanRoyse25

@Rute25

@ReboundQueen405

@sensibleTalker6809

@LaurenListensx

@lovingSea1352

@booklover36

@SleepWalker94X

@Mars1435

@tealWest121

@itsTen

Hướng dẫn cộng đồng

Community Leaders

Community Mentor Leader

Forum Supporter

Chatroom Moderator

Room Supporter

Community Resources

Don’t miss a message!

Ứng dụng 7 Cups đã sẵn sàng trên nền tảng iOS và Android